payment<\/a> experience.<\/p>\nThrough this integration, SWIVEL\u2019s secure digital payment platform connects with Paydoff\u2019s collections automation and member engagement tools. SWIVEL provides digital payment solutions, while Paydoff is a automating collections outreach. Together, they enable credit unions to streamline workflows, automate communication, and offer members flexible, self-service repayment options within a single system.<\/p>\n
The partnership ensures members receive timely, personalised communications through their preferred channels, powered by Paydoff\u2019s machine learning capabilities. By eliminating the need for live-agent interaction, members gain the freedom to manage repayments on their terms, enhancing convenience and strengthening trust in their financial institution.<\/p>\n
SWIVEL\u2019s robust digital payments infrastructure supports a wide range of payment methods, delivering a fast, secure, and user-friendly experience for account holders and staff alike. Coupled with deep analytics and actionable insights, credit unions can make smarter, data-driven decisions to boost collections performance and reduce delinquency rates.<\/p>\n
Cory McDaniel, SVP, Business Strategy at SWIVEL,<\/strong> said, \u201cCredit unions are looking for ways to modernise collections while keeping member experience at the centre. Our partnership with Paydoff brings intelligent automation, secure payments, and personalised engagement together in one solution, helping credit unions drive better outcomes for their teams and their members.\u201d<\/p>\nRichard Formoe, CEO at Paydoff,<\/strong> said, \u201cWe are excited to join forces with SWIVEL to help credit unions nationwide simplify collections and empower their members with more choice and control. Together, we\u2019re delivering the modern, digital-first experience that today\u2019s members expect.\u201d<\/p>\nAs they look ahead, SWIVEL and Paydoff remain committed to expanding this integrated solution with new capabilities and innovations that help credit unions adapt, grow, and lead in an increasingly digital financial landscape.<\/p>\n","protected":false},"author":35851,"featured_media":568883,"parent":0,"template":"","categories":[11395,43159,11381,41779,29445,11368,11375,11376,42764,11379,35279,11384],"tags":[12663,11649,12004,11438,11515,16136,50258,15136,50257],"class_list":["post-568881","ibsi_news","type-ibsi_news","status-publish","has-post-thumbnail","hentry","category-analytics","category-apis","category-artificial-intelligence","category-banktech","category-cards-management","category-core-banking","category-cybersecurity","category-digital-banking","category-digital-payments","category-lending","category-loans","category-payments","tag-ai","tag-digital-banking","tag-digital-lending","tag-digital-payments","tag-fintech","tag-mena","tag-paydoff","tag-payment","tag-swivel"],"acf":[],"yoast_head":"\n
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