{"id":561432,"date":"2024-09-24T06:39:28","date_gmt":"2024-09-24T05:39:28","guid":{"rendered":"https:\/\/ibsintelligence.com\/?post_type=ibsi_news&#038;p=561432"},"modified":"2024-09-24T06:39:28","modified_gmt":"2024-09-24T05:39:28","slug":"australian-payments-plus-thoughtworks-team-to-fuel-payto-adoption","status":"publish","type":"ibsi_news","link":"https:\/\/ibsintelligence.com\/ibsi-news\/australian-payments-plus-thoughtworks-team-to-fuel-payto-adoption\/","title":{"rendered":"Australian Payments Plus &amp; Thoughtworks team to fuel PayTo adoption"},"content":{"rendered":"<p><a href=\"http:\/\/www.thoughtworks.com\/\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-552117 alignright\" src=\"https:\/\/ibsintelligence.com\/wp-content\/uploads\/2023\/10\/australian_payments_plus_logo.jpg\" alt=\"Australian Payments Plus, AP+, ConnectID, Digital Lending Solutions, Digital Identity, Financial Fraud, Australia Fintech, Thoughtworks, Financial Technology, PayTo Adoption, Financial Solutions, Australia, \" width=\"200\" height=\"200\" srcset=\"https:\/\/ibsintelligence.com\/wp-content\/uploads\/2023\/10\/australian_payments_plus_logo.jpg 200w, https:\/\/ibsintelligence.com\/wp-content\/uploads\/2023\/10\/australian_payments_plus_logo-150x150.jpg 150w, https:\/\/ibsintelligence.com\/wp-content\/uploads\/2023\/10\/australian_payments_plus_logo-100x100.jpg 100w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/>Thoughtworks<\/a>, a global technology consultancy, has joined <a href=\"https:\/\/www.auspayplus.com.au\/opt-in\">Australian Payments Plus<\/a> (AP+), Australia\u2019s domestic payments organisation operating the BPAY, eftpos and NPP payment schemes, to develop new customer experience (CX) industry guidelines for PayTo.<\/p>\n<p><a href=\"https:\/\/ibsintelligence.com\/ibsi-news\/first-pacific-bank-taps-finastras-instant-payments-offering-to-drive-growth\/\">PayTo<\/a> is the latest innovation from AP+. It provides a fast and secure way to move funds between bank accounts instantly. PayTo can be used for everyday transactions such as utility bills, flight bookings, subscriptions and digital wallet top-ups.<\/p>\n<p>This is the third time Thoughtworks has partnered with AP+ to bring together CX guidelines. This partnership furthers AP+\u2019s efforts to shape the future of payments in Australia by effectively responding to bold new technologies and shifting customer needs.<\/p>\n<p>Thoughtworks played a pivotal role in supporting AP+\u2019s goal of ensuring the widespread adoption of PayTo across Australia. The new industry CX guidelines have also been key to this adoption.<\/p>\n<p>\u201cAP+ was delighted to partner with Thoughtworks to deliver CX guidelines to encourage take-up of PayTo among merchants and billers. Having clarity of the end-user journey was important in helping users understand how best to offer the service to their customers,\u201d said <strong>Katrina Stuart of Australian Payments Plus.<\/strong><\/p>\n<p>Thoughtworks designed the PayTo CX guideline for merchants and billers as a comprehensive, easy-to-follow blueprint that provides instructions on how to implement and present the payment solution to customers. This ensures a consistent and confident customer experience. As of today, more than 90% of retail banking transaction accounts across Australian financial institutions have enabled PayTo.<\/p>\n<p><strong>Ian Kelsall, product principal for BFSI and FinTech, Thoughtworks Australia,<\/strong> said, \u201cThoughtworks has been a long-term partner for NPPA and now Australia Payments Plus. We have helped them bring the vision of PayTo to life by developing guidelines that enable consumers, banks, merchants, and payment service providers to adopt this industry standard, further transforming the future of Australia&#8217;s payment sector.\u201d<\/p>\n","protected":false},"author":35800,"featured_media":552117,"parent":0,"template":"","categories":[42764,11384],"tags":[22533,37446,11673,34494,40232,40233,12189,30133,16191,13432,13003,11846,40632,26485,47219,28234],"class_list":["post-561432","ibsi_news","type-ibsi_news","status-publish","has-post-thumbnail","hentry","category-digital-payments","category-payments","tag-ap","tag-apac-news","tag-australia","tag-australia-fintech","tag-australian-payments-plus","tag-connectid","tag-digital-identity","tag-digital-lending-solutions","tag-financial-fraud","tag-financial-solutions","tag-financial-technology","tag-global-payments","tag-payments-news","tag-payments-technology","tag-payto-adoption","tag-thoughtworks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Australian Payments Plus &amp; Thoughtworks team to fuel PayTo adoption<\/title>\n<meta name=\"description\" content=\"Thoughtworks, a global technology consultancy, has joined Australian Payments Plus (AP+), Australia\u2019s domestic payments for PayTo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ibsintelligence.com\/ibsi-news\/australian-payments-plus-thoughtworks-team-to-fuel-payto-adoption\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Australian Payments Plus &amp; Thoughtworks team to fuel PayTo adoption\" \/>\n<meta property=\"og:description\" content=\"IBS Intelligence (IBSi) is the world\u2019s only pure-play Financial Technology focused research, advisory, and fintech news analysis firm, with a 30-year track record and clients globally. 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