{"id":558428,"date":"2024-05-17T07:20:39","date_gmt":"2024-05-17T06:20:39","guid":{"rendered":"https:\/\/ibsintelligence.com\/?post_type=ibsi_news&#038;p=558428"},"modified":"2024-05-17T07:20:39","modified_gmt":"2024-05-17T06:20:39","slug":"nmi-expands-global-operations-opens-new-office-in-south-africa","status":"publish","type":"ibsi_news","link":"https:\/\/ibsintelligence.com\/ibsi-news\/nmi-expands-global-operations-opens-new-office-in-south-africa\/","title":{"rendered":"NMI expands global operations; opens new office in South Africa"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-557623 alignright\" src=\"https:\/\/ibsintelligence.com\/wp-content\/uploads\/2024\/04\/nmipayments_logo.jpg\" alt=\"NMI\" width=\"184\" height=\"184\" srcset=\"https:\/\/ibsintelligence.com\/wp-content\/uploads\/2024\/04\/nmipayments_logo.jpg 200w, https:\/\/ibsintelligence.com\/wp-content\/uploads\/2024\/04\/nmipayments_logo-150x150.jpg 150w, https:\/\/ibsintelligence.com\/wp-content\/uploads\/2024\/04\/nmipayments_logo-100x100.jpg 100w\" sizes=\"auto, (max-width: 184px) 100vw, 184px\" \/><\/p>\n<p>NMI, a global embedded payments company, has announced the expansion of its support operations with the opening of a new office in Cape Town, <a href=\"https:\/\/www.nmi.com\/\">South Africa<\/a>.<\/p>\n<p>This move will enhance NMI\u2019s partner experience by providing faster, more efficient support, and it introduces a premium support offering designed to meet the growing needs of NMI\u2019s global customer base. The new location adds to NMI\u2019s footprint in the USA, Australia, Canada and the United Kingdom.<\/p>\n<p><strong>Vijay Sondhi, CEO at NMI, <\/strong>said, \u201cOur expansion into South Africa marks a significant milestone in NMI\u2019s journey to enhance our partner experience and support capabilities. We are committed to investing in our partners\u2019 success by delivering faster support, quicker outcomes and a premium offering that ensures our partners can continue to scale and grow their business. Additionally, we recognize Cape Town as a key hub of innovation and are committed to leveraging that local expertise to elevate our offerings.\u201d<\/p>\n<p>Key Highlights:<\/p>\n<ul>\n<li>Enhanced Partner Experience: With a new team of support analysts and plans for further expansion, NMI is committed to providing faster and more efficient support to its customers.<\/li>\n<li>24\/7 Support Availability:\u00a0The South Africa operation allows for the implementation of new processes and technologies to support increased capacity, leading to a 24\/7 support offering.<\/li>\n<li>Premium Support Offering:\u00a0NMI is offering a premium level of support with dedicated teams, partner success managers and new communications channels, including text messages and chat.<\/li>\n<li>Global Reach and Local Expertise:\u00a0The new Cape Town location enhances NMI\u2019s ability to offer specialized support services. Cape Town is a thriving centre of payments and technology expertise, and tapping into this rich local talent pool will help NMI further enhance its partner experience.<\/li>\n<\/ul>\n<p>The new South Africa location marks a significant milestone in NMI&#8217;s global growth strategy, by delivering specialized support services to independent sales organizations, payment professionals and independent software vendor partners worldwide. The expansion includes a dedicated team of support analysts based in Cape Town, who, along with partner success managers, will be available 24\/7 for partners who choose premium-level support.<\/p>\n","protected":false},"author":35778,"featured_media":557623,"parent":0,"template":"","categories":[42764,11384],"tags":[21719,16288,36776,21391,32573,12579],"class_list":["post-558428","ibsi_news","type-ibsi_news","status-publish","has-post-thumbnail","hentry","category-digital-payments","category-payments","tag-cape-town","tag-embedded-payments","tag-fintech-africa","tag-fintech-news","tag-nmi","tag-payment-gateway"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>NMI expands global operations; opens new office in South Africa<\/title>\n<meta name=\"description\" content=\"NMI, a global embedded payments company, has announced the expansion of its operations with the opening of a new office in South Africa\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ibsintelligence.com\/ibsi-news\/nmi-expands-global-operations-opens-new-office-in-south-africa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NMI expands global operations; opens new office in South Africa\" \/>\n<meta property=\"og:description\" content=\"IBS Intelligence (IBSi) is the world\u2019s only pure-play Financial Technology focused research, advisory, and fintech news analysis firm, with a 30-year track record and clients globally. 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